We build custom AI agents that pick up the phone, reply to routine email, and handle the bits of ops your team keeps saying they'll get to “next week”. Fixed scope. Fixed price. Installed in a couple of weeks.
Three productised agents and custom builds — not a platform you have to assemble yourself.
Answers the phone when you can't. Captures messages, books appointments, and emails a summary before the next morning. Purpose-built for phone calls, not a chatbot with a phone number.
Replies to routine enquiries in your tone, using your process. Flags anything that needs a person to step in. Continues the conversation across channels if the sender picks up the phone.
Logs calls, notes, and follow-ups into your CRM automatically. You speak, it writes. The manual data entry your team hates, done without anyone doing it.
A scheduling agent wired to your practice management tool. A triage bot for a specific intake form. An ops agent living inside Slack. We scope it, quote it, build it.
Each one is independent. But they share context when you run more than one.
If the Night Owl picked up a call and the Mailroom later replies to an email from the same person, it knows. No re-introductions.
The Night Owl answers every call outside business hours. Nothing goes to voicemail unless you want it to.
An agent that can book an appointment actually books it — writes it to your calendar, sends confirmation, and logs the call. Not a form that emails someone to do it later.
We wire the agent into whatever you already use — calendar, CRM, practice management, phone system. If there's no direct integration, we build one.
We handle customer calls and customer email, so we take this seriously without being precious about it.
Traffic is encrypted end-to-end using standard TLS. Stored data is encrypted at rest in the cloud regions where it lives.
You control who on your team can see what. Role-based access and SSO where your identity provider supports it.
Data lives in UK and EU regions by default. Happy to walk through the data-flow with your DPO before you sign anything.
We process data on your behalf and sign a standard DPA. If your sector needs more — HIPAA, sector-specific rules — tell us during discovery and we'll be straight about what we can and can't do.
A short discovery call, a one-page plan, a fixed price. No nine-month platform project.