Cookie Policy

1. Scope

This Cookie Policy explains how Andromeda Commerce (trading as “Andromeda Agents”, “we”, “us”, “our”) uses cookies and similar technologies on our websites and online services (collectively, the “Website”). It is intended for UK users and is based on UK law, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

This policy does not cover our mobile apps which do not use cookies. Mobile apps may use device storage or similar technologies as described in their respective privacy policies.

2. What Are Cookies?

Cookies are small text files placed on your device by a website. They are widely used to make websites work, to improve your experience, and to provide information to site owners. We also use similar technologies, such as local storage, session storage, and pixels, for related purposes.

3. Types of Cookies We Use

3.1 Essential (Strictly Necessary)

Required to operate the Website and provide requested services and security features (e.g., page navigation, load balancing, session management, fraud prevention). These do not require consent under PECR.

3.2 Functional

Enable enhanced functionality and personalisation (e.g., remembering preferences such as language or region). If disabled, some features may not function properly.

3.3 Analytics and Performance

Help us understand how visitors use the Website (e.g., pages viewed, time on site, navigation flows) so we can debug and troubleshoot issues and improve quality. We do not use analytics for advertising or cross‑site tracking.

3.4 Security and Abuse Prevention

Assist in detecting, preventing, and responding to security incidents, misuse, or spam. These may overlap with essential cookies.

4. Examples of Cookies and Similar Technologies

• Session identifiers (first‑party): temporary values that maintain a browsing session and basic security; typically expire when you close your browser.
• Preference storage (first‑party): local storage or cookies that remember settings like language or theme; duration varies (e.g., 1–12 months) or until you clear your browser data.
• Analytics (first‑party or service provider): event and performance data to understand usage patterns and diagnose issues; typical retention up to 13 months in aggregated form.
• Anti‑abuse and rate limiting: values used to protect the Website against abuse and maintain availability.

We do not set advertising cookies, do not use third‑party advertising networks on the Website, and do not engage in cross‑app or cross‑site tracking for advertising.

5. Legal Basis and Consent

Under PECR, consent is not required for essential cookies that are strictly necessary to provide a service you request. For non‑essential cookies (e.g., analytics), we rely on your consent where applicable. Where we process personal data with cookies, the legal bases under UK GDPR include legitimate interests (e.g., security, fraud prevention) and consent (for non‑essential analytics where used).

6. Managing Cookies

Preferences banner: Where implemented, you can accept or reject non‑essential cookies via our banner or preferences centre. You can change your choices at any time using the same controls.

Browser controls: Most browsers let you block or delete cookies and similar technologies. Methods vary by browser and device. Note that blocking essential cookies may affect core site functionality.

Do Not Track: The Website does not currently respond to DNT signals.

7. Retention

Cookie and local storage lifetimes vary by purpose. As a guide: session cookies last only for your active session; functional cookies typically last up to 12 months; analytics cookies or aggregated analytics data are typically retained up to 13 months. We keep data for no longer than necessary for the stated purposes.

8. Changes to This Policy

We may update this policy to reflect changes to the Website or applicable law. If changes are material, we will provide reasonable notice. Continued use of the Website after the effective date means you accept the updated policy.

9. Contact